Find out what Window World of Eastern Carolina customers are saying about our products and services.
4.9 383 reviews
Reviews
TB
★★★★★
Our windows are being replaced in stages. Last year the WW team led by Eloy replaced several. Excellent job done, so we moved on to have 7 more replaced yesterday. The team, also led by Eloy arrived on time, did another excellent job and were out by mid morning. Very well managed and efficient team. Well done. Highly recommend WW.
RL
★★★★★
Window world did an outstanding job with our sunroom windows. Our sales guy Gary was top notch as was our install crew. They were pleasant to work with, did an outstanding install job, very detailed and was sure to ask if we were satisfied after completion. I would highly recommend Window World to anyone looking to replace any windows in their home.
DD
★★★★★
The Windows World team really knows how to get the job done fast and efficiently. I love my new windows.
SJ
★★★★☆
Windows look great and installation crew did a good job. They also cleaned up well when they were done. My only complaint is I asked for a copy of the Window World liability and workmans comp insurance certificates before work began and they were not provided.
KS
we had 13 windows replaced. Eloy and his team were professional and efficient . They finished the job in less time than I had anticipated. no mess was left behind and the windows look great. Highly recommend
ST
★★★★★
Javiers group did an awesome job. They were on time, cleaned up when the job was finished, and insured everything was done correctly down to the smallest detail.
RA
★★★★★
Salesman was early, gave great presentation ,measured and without a lot of haggling gave price. Was told weeks before installing but they called, Was on schedule but they could come the next day between 7 and 10. Pulled in my driveway around 6:45, Waited till 7 to knock, introduced themselves went straight to work, Windows (6) installed and entire area inside and out cleaned up. They were gone by 10:30. Very professional, the one doing the aluminum and using the brake was very good at his job.
Totally satisfied!
SP
★★★★★
Had our back door replaced 6 months ago from Window World. Did a an excellent job. So now we just called the first on replacing our windows in the house. The guys and gal that came was very professional, cleaned up afterwards. They even show us how to work the new windows.
SC
★★★★★
If you’re looking for replacement windows then you need to call Window World. Eloy and his team were on time, very friendly, did an amazing job replacing our windows. They make sure you are satisfied with their work before they leave. Great job Window World!!
DS
★★★★★
Great customer service and quality product!
JB
★★★★★
We purchased new windows for our entire house. 18 total. Our salesman Greg Stokes was great. Communication was fantastic before and after our sales appointment. Pricing was better than expected. We were told it would take 6 weeks for the windows to come. 4 weeks later we got the call to schedule installation right away. Eloy Mandoza and his crew arrived on time and did an amazing job on the installation. They are the definition of efficient and clean. It only took one day to complete the entire installation. We couldn't be happier and would highly recommend!!
Jerry & Dede
BS
★★★★★
Very prompt and speedy delivery/installation of some windows that has previously fogged up.
VS
★★★★★
Installers were prompt & courteous. Cleaned up all the debris as well. Very satisfied with the whole project.
AB
★★★★★
We needed a few new windows when we bought our home—the originals were outdated and no longer available. After doing some research, I came across Window World, and what really stood out was their exceptional customer service and lifetime warranty. That level of coverage gave me confidence, so I didn’t feel the need to shop around.
We also needed a new storm door, and Gary came out to assess everything. He was professional, honest, and upfront about pricing from the start. Even with our older windows and paint, he was able to accommodate our needs and match everything surprisingly well.
True to his word, our windows and storm door were delivered within six weeks. The crew that came out to do the installation was great as well—professional, efficient, and respectful of our home.
The whole process was smooth, and we couldn’t be happier with the results.
MW
★★★★★
The Javier’s group was very efficient, respectful , they had teamwork and did all around good job and they made their time worthwhile by consistently working until the job was finished. Each employee were very, respectful and courteous. Thank you.
LS
★★★★★
The service is very good. When you call, everyone is very professional. They always take care of the problem in a very timely manner.